Privacy Policy

1. Introduction

Welcome to StintziInsure ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices when you use our website, services, or interact with our insurance platform.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

• Create an account or register for our services
• Request insurance quotes or apply for coverage
• Contact our customer support team
• Subscribe to newsletters or marketing communications
• Participate in surveys or promotional activities

This information may include:

• Full name, date of birth, and contact details (email, phone number, address)
• Social Security Number or Tax Identification Number
• Driver's license number and vehicle information (for auto insurance)
• Health information (for health and life insurance)
• Financial information (payment details, bank account information)
• Employment and income information

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address, browser type, and device information
• Pages viewed, time spent on pages, and navigation patterns
• Referring website and search terms used to find our site
• Operating system and screen resolution

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Insurance carriers and underwriters
• Credit reporting agencies and background check providers
• Marketing partners and data analytics providers
• Public databases and government records

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To process insurance quotes, manage policies, handle claims, and provide customer support
• Account Management: To create and maintain your account, verify your identity, and communicate with you
• Personalization: To tailor our services and recommendations to your specific needs and preferences
• Payment Processing: To process payments, detect fraud, and maintain financial records
• Compliance: To comply with legal obligations, regulatory requirements, and industry standards
• Marketing: To send you promotional materials, newsletters, and updates about our services (you can opt out at any time)
• Analytics: To analyze usage patterns, improve our website, and enhance user experience
• Security: To protect against unauthorized access, fraud, and security threats

4. Sharing Your Information

We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Insurance carriers and underwriters to process quotes and policies
• Payment processors to handle transactions securely
• Cloud hosting providers to store data securely
• Customer support platforms to respond to inquiries
• Analytics providers to improve our services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our terms of service and protect our legal rights
• Investigate and prevent fraud, security threats, or illegal activities
• Protect the safety and security of our users and the public

4.3 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your information.

4.4 With Your Consent

We may share your information with third parties when you provide explicit consent or direct us to do so.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Secure authentication and access controls for our systems
• Regular security audits and vulnerability assessments
• Employee training on data privacy and security best practices
• Firewalls, intrusion detection systems, and monitoring tools
• Secure backup and disaster recovery procedures

While we strive to protect your information, no system is completely secure. We cannot guarantee absolute security, and you use our services at your own risk.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and improve functionality.

6.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Collect anonymous data about how you use our site
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing behavior for targeted advertising

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request that we limit how we use your information

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: